Frequently Asked Questions

Select a question below to find the answer

Is hosting renewed automatically?

Yes, all hosting is renewed automatically to prevent downtime, unless otherwise specified.

Is my domain name renewed automatically?

Yes, all domain names are set to renew automatically a month before there renewal, to prevent them becoming available to the public, unless specified otherwise.

Why do I have to upgrade my website?

If your website uses a Content Management System (CMS) like Joomla, Magento or WordPress (has an admin area where you can login and edit the site), upgrading your website will keep the security current and at less risk from potential hacks. Read this article Why you should keep your WordPress site up to date, for the reasons why.


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