Frequently Asked Questions

Select a question below to find the answer

Is hosting renewed automatically?

Yes, all hosting is renewed automatically to prevent downtime, unless otherwise specified.

Is my domain name renewed automatically?

Yes, all domain names are set to renew automatically a month before there renewal, to prevent them becoming available to the public, unless specified otherwise.

Why do I have to upgrade my website?

If your website uses a Content Management System (CMS) like WordPress, Magento or Joomla (has an admin area where you can login and edit the site), upgrading your website will keep the security current and at less risk from potential hacks. Read this article Why you should keep your WordPress site up to date, for the reasons why.

Why do I need an SSL certificate for my website?

Browsers like Safari, Chrome, Firefox, mark pages without SSL encryption as not secure. This can have a negative effect on the trustworthiness of your website as well as your ranking on search engines like Google and Bing. When you have an SSL certificate, your website URL will start with the prefix “https” meaning that browsers trust the content of your site and won’t cause any security alerts to your users. All data between the user and the website will be encrypted, as will any information sent through your contact or registration forms.


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