We use cookies to create the most secure and effective website possible for our customers. Full details can be found here.


Understanding how and why we use cookies

We use cookies on our website to create the most secure and effective website possible for our customers. Among other things, cookies allow you to log in to your account, choose log-in preferences, add products to your and basket. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

As you may be aware, recent legislation requires websites to gain visitors’ consent to use certain cookies. We’re working to implement appropriate changes to our website as soon as possible.

Frequently asked questions

Do cookies mean I could get junk mail?
We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in, but only in relation to our products and services.


Do cookies compromise my security when I’m logged in?
The cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for their privacy practices.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable ‘session’ cookies, although you will still be able to view our public website, you won’t be able to log in or add to basket.

More information about how to disable cookies, visit allaboutcookies.org.

More about your privacy

To find out more about how we protect your privacy when using our website, see our Privacy Statement.

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device. We use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and allow the shopping basket to perform as it should.

More information about cookies can be found on allaboutcookies.org.

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to safeguard your privacy when browsing the site.

Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you our other services you may be interested in.

Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things.

Visual Languages Cookies

Cookie Description
Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website and it’s useability. The cookies collect anonymous data, including the number of visitors, which pages are the most popular, how long visitors stay, which browsers and operating systems were used etc.Overview of privacy at GoogleTo opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
wordpress_test_cookie WordPress creates this cookie to determine and check the browsers ability to set cookies. Without this cookie users do not have the ability to use the WordPress site functionality. Cookie is deleted when quiting web browser.More information on WordPress Cookies
wordpress_ WordPress admin control cookie. WordPress uses this cookie to store authentication details. It’s use is limited to the admin console area. If you do not Opt In these functions will not operate correctly. Cookie is deleted when quiting web browser.
wordpress_logged_in WordPress uses this cookie to indicate when you’re logged in, and who you are. Cookie is deleted when quiting web browser.
WordPress admin control cookies. These cookies are required to use the WordPress Framework and will only be required by members with user accounts for the site. If you do not Opt In these functions will not operate correctly. This cookie will expire a little under one year from the time set.
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